Shipping Policy
Shipping Policy
Worldwide Shipping
At Pavlov Lane Clothing, we proudly ship worldwide using trusted international shipping partners. Shipping rates and delivery options are calculated based on your location and selected shipping method.
Available shipping methods, estimated delivery times, and shipping costs will be displayed at checkout once your delivery address is entered.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
During peak periods, promotional events, or holidays, processing times may extend to 3–7 business days. If there are any significant delays, our team will notify you as soon as possible.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
United States & Australia
Standard Shipping: USD $9.95
Express Shipping: USD $15.00
Free Standard Shipping: Orders over USD $100
Free shipping is automatically applied at checkout for eligible orders. Please note that free shipping applies to Standard Shipping only and cannot be combined with Express Shipping services.
New Zealand
Standard Shipping: USD $14.95
Express Shipping: USD $29.95
Free Standard Shipping: Orders over USD $100
Free shipping is automatically applied at checkout for qualifying orders and does not apply to Express Shipping.
Rest of the World
Standard Shipping: USD $14.95
Express Shipping: USD $29.95
Free Standard Shipping thresholds vary by destination:
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Selected countries: Orders over USD $100
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Canada, Hong Kong & Sweden: Orders over USD $150
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All other international destinations: Orders over USD $130
Eligible free shipping discounts are automatically applied at checkout and exclude Express Shipping services.
Express International Shipping
Express orders are shipped via premium courier services, including DHL and equivalent international carriers.
Estimated delivery: 2–5 business days after dispatch.
Please note that delivery timeframes are estimates only and are not guaranteed. A signature may be required upon delivery.
PO Box addresses cannot be used for Express Shipping. If a PO Box is provided, our team will contact you to arrange an alternative delivery address before your order is shipped.
Estimated Delivery Timeframes
Delivery estimates begin once your order has been dispatched, not from the date it was placed.
Standard Shipping: Up to 14 business days, depending on destination.
Express Shipping: 2–5 business days after dispatch.
Please note that estimated delivery times do not include:
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Order processing times
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Customs clearance procedures
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Weather-related disruptions
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Carrier delays
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Weekends or public holidays
While we do our best to ensure timely delivery, shipping timeframes cannot be guaranteed.
Duties, Taxes & Customs
International orders may be subject to import duties, customs fees, VAT, GST, or other local taxes imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer. Such fees are not included in product prices or shipping costs.
Pavlov Lane Clothing is not responsible for any customs charges, duties, taxes, or additional fees incurred during transit.
We recommend contacting your local customs office for further information before placing your order.
Shipping Fees & Returns
Shipping charges are non-refundable, including but not limited to:
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Returned orders
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Refused deliveries
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Undeliverable shipments
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Orders rejected by customs authorities
Any additional costs incurred as a result of refused or unclaimed shipments may be deducted from any eligible refund.
If you have any questions regarding shipping, please contact our customer support team before placing your order.